Frequently asked questions.

Every formulation lists each named strain, its dose in CFU (colony-forming units), and the mechanism it targets — on the bottle, not in a footnote. See the Science page for the full strain library.

Yes. Every batch is tested by an independent lab for strain identity, CFU count at end-of-shelf-life, and contaminants. Certificates of Analysis are available on request.

Most people start feeling subtle shifts in week 2–3, with more durable changes by week 6–8. Metabolic resilience is built over months, not days — we recommend giving any new ritual at least 60 days.

We currently ship across Canada and the U.S. International shipping is on the roadmap — sign up for our newsletter to hear when it opens in your region.

If you're not satisfied within 60 days of receiving your first order, we'll refund you in full — no need to send the bottle back. See Shipping & returns for details.

Subscribe to any ritual to save 15% and have it auto-delivered every 30, 60, or 90 days. You can pause, skip, swap, or cancel anytime from your account.

Yes, anytime. Manage everything from your account dashboard — no emails, no phone calls required.

Probiotics are generally safe alongside most medications, but we recommend talking to your healthcare provider — especially if you're pregnant, breastfeeding, immunocompromised, or on antibiotics.

Statements on this site have not been evaluated by the U.S. Food and Drug Administration. Canadian SKUs carry an NPN per Health Canada's Probiotics Monograph. Our products are not intended to diagnose, treat, cure, or prevent any disease.